Frequently Asked Questions
Everything you need to know about shopping with Teds Electronics.
What is the standard shipping timeframe?
We offer expedited shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
Do you offer a warranty on electronic products?
Yes, all products purchased from Teds Electronics come with a standard 12-month manufacturer warranty. We also offer extended protection plans for added peace of mind.
What is your return policy for open-box items?
You can return items within 30 days of delivery. Please note that for opened electronics, a small restocking fee may apply, and the item must be returned with all original packaging and accessories.
Are the products sold on your site brand new?
Absolutely. We only sell factory-sealed, brand-new electronics sourced directly from authorized distributors, unless explicitly labeled as 'Refurbished' in the product title.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm and Klarna for larger purchases.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking portal to monitor your package in real-time.